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Privacy Policy

PRIVACY POLICY

In accordance with the General Data Protection Regulation

 

My Portugal Real Estate, with registered office at Junqueiro Rua de Luanda 696 C and Tax Identification Number 517566311, is the owner of the domain www.myportugalrealestate.com, where its WEBSITE is hosted.

My Portugal Real Estate IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS; THEREFORE, IT HAS DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED. WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Our privacy policy complies with applicable Portuguese legislation, specifically Law No. 58/2019 of August 8 on Personal Data Protection, other applicable national laws, and the European General Data Protection Regulation 2016/679 of April 27 (GDPR). Data protection legislation is subject to revision, so we recommend that users regularly consult our privacy statement. For indicative purposes, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

  1. WHAT IS THIS POLICY ABOUT?
    1.1. This Privacy Policy explains how we collect and process the personal data necessary for the provision of services available through the WEBSITE.
    1.2. Examples of these services include subscribing to newsletters, contacting us, or sending your job application.
    1.3. The objective is for said services to be provided in an expeditious and seamless manner, describing the practices adopted for this purpose.

  2. WHAT IS PERSONAL DATA?
    2.1. Personal data is any information relating to a person that identifies them or makes them identifiable, regardless of the nature and support of the information, including the person's sound and image.
    2.2. Examples of personal data we collect include first name, last name, email, and telephone or mobile number.
    2.3. Identifiable refers to a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of their physical, physiological, mental, economic, cultural, or social identity.

  3. HOW WILL WE USE YOUR PERSONAL DATA?
    3.1. My Portugal Real Estate will use the personal data you provide for the following purposes:
    (a) To analyze and respond to your messages, customer support, and information requests;
    (b) To analyze and follow up on your application process to work with My Portugal Real Estate;
    (c) To send newsletters or other publications you have requested and/or that may be of interest to you;
    (d) For WEBSITE management operations;
    (e) To maintain a record of your contact details;
    (f) For commercial purposes, such as data analysis and audits;
    (g) For fraud prevention and information systems security;
    (h) For the adaptation, improvement, and modification of services, namely through the identification of usage trends or to determine the effectiveness of promotional campaigns.
    3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of My Portugal Real Estate and are carried out in accordance with applicable legislation and best practices.
    3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relationship with the purposes for which they were initially collected.

  4. WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?
    4.1. The personal data processed by My Portugal Real Estate has specific legal grounds depending on the intended purposes.
    4.2. In the following table, you can see the grounds corresponding to the purposes identified above:

PURPOSE | LEGAL BASIS | DATA COLLECTED

To analyze and respond to messages, support, and info requests | Consent for this purpose | Name, phone, email

To send newsletters or publications requested/of interest | Consent for this specific purpose | Email

Website management operations | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Commercial purposes, data analysis, audits | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Fraud prevention and system security | Legitimate interests of My Portugal Real Estate | IP address

Service adaptation, improvement, and modification | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

  1. HOW DO WE COLLECT YOUR PERSONAL DATA?
    5.1. We collect your personal data through forms on the WEBSITE, as well as through the WEBSITE's communication with your device and email messages you send us.
    5.2. Your personal data is collected via your device as follows:
    (a) Through your contact request;
    (b) Through application submission;
    (c) Through newsletter subscription;
    (d) Through your browser;
    (e) Through cookies;
    (f) IP address.
    5.3. My Portugal Real Estate commits to processing your data lawfully and in accordance with the law.
    5.4. My Portugal Real Estate will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy.
    5.5. My Portugal Real Estate services are not directed at minors, and personal data of minors is not intentionally processed.

  2. WHAT ARE COOKIES?
    6.1. Cookies are small information files that help identify your browser and can store information such as User settings and preferences.
    6.2. My Portugal Real Estate will store cookies on your device to personalize and facilitate navigation, as well as for troubleshooting, statistics, quality assurance, and system security monitoring.
    6.3. Except for cookies strictly necessary for website performance, the storage of other cookies will always depend on User acceptance and consent, which may be withdrawn at any time through browser tools.
    6.4. To learn more about the cookies we use, please consult our Cookies Policy.

  3. HOW DO WE PROTECT YOUR PERSONAL DATA?
    7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures ensuring    l Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.cl Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.c that only Employees who must access the data have access, according to established rules.
    7.2. To protect your personal data, we only use data center providers offering adequate and documented security measures, specifically guarantees that your personal data is stored on servers maintained in controlled environments with limited access.
    7.3. Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, S.A, with Tax ID 510.030.785, which offers security guarantees adequate for protecting personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, and any other form of unlawful processing.
    7.4. When browsing the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS).
    7.5. Although we take precautions we deem appropriate to protect the personal data provided and collected, one must be aware that no security system is impenetrable.

  4. HOW YOU CAN EXERCISE YOUR RIGHTS:
    8.1. Legislation grants you the right to request the exercise of the following rights:
    (a) Access: the right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, the right to access your personal data;
    (b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
    (c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
    (d) Restriction of processing: the right to obtain restriction of processing if one of the situations listed in the legislation applies;
    (e) Objection: the right to object at any time to the processing of personal data concerning you;
    (f) Portability: the right to receive personal data concerning you in a structured, commonly used, and machine-readable format.
    8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
    8.3. To exercise the rights indicated above, you should contact My Portugal Real Estate via email at admin@myportugalrealestate.com.
    8.4. If you request the deletion of some or all of your personal data, some requested services may no longer be provided, and My Portugal Real Estate will retain only the personal data necessary to fulfill its legal obligations.

  5. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
    9.1. My Portugal Real Estate may use third parties for certain services, such as maintenance, technical support, marketing, invoicing, or payment management, who may have access to some personal data necessary for the contracted purposes.
    9.2. My Portugal Real Estate ensures that entities with access to data are credible and offer high protection guarantees; data is never transmitted beyond what is necessary for the provision of the contracted service, with My Portugal Real Estate remaining responsible for the personal data provided.
    9.3. My Portugal Real Estate may also transmit data to third parties within the scope of investigations, inquiries, and judicial and/or administrative proceedings, provided it is duly ordered by a court order.

  6. THIRD-PARTY WEBSITES.
    10.1. The WEBSITE may contain links to other websites which may collect and process your personal data; such processing is the exclusive responsibility of the owners of those websites.
    10.2. Examples of such third parties include Facebook, Instagram, Youtube, Whatsapp, and Linkedin via buttons present on the WEBSITE.

  7. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.
    11.1. Should data transfers occur to third countries outside the European Union, My Portugal Real Estate will comply with legal rules regarding the adequacy of the destination country and processing requirements.

  8. MINORS.
    12.1. The WEBSITE is not directed at minors under 16, and we request that they do not provide personal data through the WEBSITE, applications, or social media.

  9. SENSITIVE PERSONAL DATA.
    13.1. My Portugal Real Estate requests that you do not send or disclose any sensitive personal data (racial/ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic/biometric data, health data, or data concerning sexual life/orientation).
    13.2. If such data is sent, it will be immediately deleted.

  10. CHANGES TO THE PRIVACY POLICY.
    14.1. My Portugal Real Estate reserves the right to adjust or change this Privacy Policy at any time, with such changes being publicized.

  11. OUR CONTACT DETAILS.
    15.1. For any questions related to this Privacy Policy, please contact us in writing at admin@myportugalrealestate.com.

  12. COLLECTION OF PERSONAL DATA WITHIN REAL ESTATE BROKERAGE SERVICES

16.1 When providing real estate brokerage services with MY PT REAL ESTATE, LDA., tax ID 517566311, with registered office at Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede, hereinafter referred to as the Broker, within which personal data of which you are the holder must be collected and processed, you are informed of the following:

To fulfill duties and guarantee rights provided by law for real estate brokerage services, the Broker must collect information such as name, civil identification number, marital status, place of birth, nationality, address, and financial data (e.g., payslips/income statements). This information constitutes personal data benefiting from European and domestic legal protection.

  1. IDENTIFICATION OF THE CONTROLLER
    Name: MY PT REAL ESTATE, LDA.
    Address: Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede
    Email: info@myportugalrealestate.com
    Telephone: +351 936 155 715

  2. PERSONAL DATA COLLECTED
    Personal data collected may include:
    a) Identification data (full name, date of birth, nationality, marital status, spouse's name, ID number, tax number);
    b) Contact data (phone, fax, address, email);
    c) Banking data (IBAN, BIC, bank statements, debt and income statements);
    d) Tax data (IRS declarations, settlement notes, etc.);
    e) Salary data (payslips, employment status, or other proof of income);
    f) Housing documentation related to the acquisition (energy certificates, property records, registration certificates containing property address, tax value, areas, and owners' data).

  3. PURPOSE OF PROCESSING COLLECTED DATA
    Personal data is collected primarily for the provision of real estate brokerage services under the agreed contract (GDPR Article 6(1)(a), (b), and (c)). This may include transferring data to third parties (lawyers, solicitors, law firms, notary offices, registries, tax services, credit institutions, and/or interested third parties) to analyze the legal and financial status of the property and/or the client for closing the transaction or granting credit.
    By providing personal data for the brokerage contract, the Client accepts this processing. Disagreement may prevent the provision of services. Processing for unrelated purposes will require prior consent.

  4. RECIPIENTS OF PERSONAL DATA
    For contract execution, the Broker may transfer data to lawyers, solicitors, notary offices, registries, tax services, credit institutions, real estate consultants, or other brokerage firms and interested third parties for the strict purposes of the contract.

  5. DATA RETENTION PERIOD
    Data is stored for the minimum period necessary for the purposes of collection or as required by law.
    Specifically:
    a) Data for brokerage contracts is kept for 12 months after the end of the contractual relationship, or until 3 months after a final court decision in case of pending litigation.
    b) Data for the internal system is kept for 10 years or until consent is withdrawn.
    c) Data for marketing/disclosure is kept until consent is withdrawn.

  6. RIGHTS OF THE DATA SUBJECT
    Data subjects have the right to request access, rectification, erasure, or restriction of processing, as well as the right to object and the right to data portability.
    Where express consent was given, it may be withdrawn at any time via email, without affecting the lawfulness of processing based on consent before its withdrawal.
    To exercise these rights, contact the Broker in writing. If there are reasonable doubts regarding identity, additional information may be requested.
    Complaints may be filed with the National Data Protection Commission (CNPD) at     https://www.cnpd.pt/.

 

 

PRIVACY POLICY

In accordance with the General Data Protection Regulation

 

My Portugal Real Estate, with registered office at Junqueiro Rua de Luanda 696 C and Tax Identification Number 517566311, is the owner of the domain www.myportugalrealestate.com, where its WEBSITE is hosted.

My Portugal Real Estate IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS; THEREFORE, IT HAS DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED. WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Our privacy policy complies with applicable Portuguese legislation, specifically Law No. 58/2019 of August 8 on Personal Data Protection, other applicable national laws, and the European General Data Protection Regulation 2016/679 of April 27 (GDPR). Data protection legislation is subject to revision, so we recommend that users regularly consult our privacy statement. For indicative purposes, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

  1. WHAT IS THIS POLICY ABOUT?
    1.1. This Privacy Policy explains how we collect and process the personal data necessary for the provision of services available through the WEBSITE.
    1.2. Examples of these services include subscribing to newsletters, contacting us, or sending your job application.
    1.3. The objective is for said services to be provided in an expeditious and seamless manner, describing the practices adopted for this purpose.

  2. WHAT IS PERSONAL DATA?
    2.1. Personal data is any information relating to a person that identifies them or makes them identifiable, regardless of the nature and support of the information, including the person's sound and image.
    2.2. Examples of personal data we collect include first name, last name, email, and telephone or mobile number.
    2.3. Identifiable refers to a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of their physical, physiological, mental, economic, cultural, or social identity.

  3. HOW WILL WE USE YOUR PERSONAL DATA?
    3.1. My Portugal Real Estate will use the personal data you provide for the following purposes:
    (a) To analyze and respond to your messages, customer support, and information requests;
    (b) To analyze and follow up on your application process to work with My Portugal Real Estate;
    (c) To send newsletters or other publications you have requested and/or that may be of interest to you;
    (d) For WEBSITE management operations;
    (e) To maintain a record of your contact details;
    (f) For commercial purposes, such as data analysis and audits;
    (g) For fraud prevention and information systems security;
    (h) For the adaptation, improvement, and modification of services, namely through the identification of usage trends or to determine the effectiveness of promotional campaigns.
    3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of My Portugal Real Estate and are carried out in accordance with applicable legislation and best practices.
    3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relationship with the purposes for which they were initially collected.

  4. WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?
    4.1. The personal data processed by My Portugal Real Estate has specific legal grounds depending on the intended purposes.
    4.2. In the following table, you can see the grounds corresponding to the purposes identified above:

PURPOSE | LEGAL BASIS | DATA COLLECTED

To analyze and respond to messages, support, and info requests | Consent for this purpose | Name, phone, email

To send newsletters or publications requested/of interest | Consent for this specific purpose | Email

Website management operations | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Commercial purposes, data analysis, audits | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Fraud prevention and system security | Legitimate interests of My Portugal Real Estate | IP address

Service adaptation, improvement, and modification | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

  1. HOW DO WE COLLECT YOUR PERSONAL DATA?
    5.1. We collect your personal data through forms on the WEBSITE, as well as through the WEBSITE's communication with your device and email messages you send us.
    5.2. Your personal data is collected via your device as follows:
    (a) Through your contact request;
    (b) Through application submission;
    (c) Through newsletter subscription;
    (d) Through your browser;
    (e) Through cookies;
    (f) IP address.
    5.3. My Portugal Real Estate commits to processing your data lawfully and in accordance with the law.
    5.4. My Portugal Real Estate will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy.
    5.5. My Portugal Real Estate services are not directed at minors, and personal data of minors is not intentionally processed.

  2. WHAT ARE COOKIES?
    6.1. Cookies are small information files that help identify your browser and can store information such as User settings and preferences.
    6.2. My Portugal Real Estate will store cookies on your device to personalize and facilitate navigation, as well as for troubleshooting, statistics, quality assurance, and system security monitoring.
    6.3. Except for cookies strictly necessary for website performance, the storage of other cookies will always depend on User acceptance and consent, which may be withdrawn at any time through browser tools.
    6.4. To learn more about the cookies we use, please consult our Cookies Policy.

  3. HOW DO WE PROTECT YOUR PERSONAL DATA?
    7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures ensuring    l Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.cl Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.c that only Employees who must access the data have access, according to established rules.
    7.2. To protect your personal data, we only use data center providers offering adequate and documented security measures, specifically guarantees that your personal data is stored on servers maintained in controlled environments with limited access.
    7.3. Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, S.A, with Tax ID 510.030.785, which offers security guarantees adequate for protecting personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, and any other form of unlawful processing.
    7.4. When browsing the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS).
    7.5. Although we take precautions we deem appropriate to protect the personal data provided and collected, one must be aware that no security system is impenetrable.

  4. HOW YOU CAN EXERCISE YOUR RIGHTS:
    8.1. Legislation grants you the right to request the exercise of the following rights:
    (a) Access: the right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, the right to access your personal data;
    (b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
    (c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
    (d) Restriction of processing: the right to obtain restriction of processing if one of the situations listed in the legislation applies;
    (e) Objection: the right to object at any time to the processing of personal data concerning you;
    (f) Portability: the right to receive personal data concerning you in a structured, commonly used, and machine-readable format.
    8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
    8.3. To exercise the rights indicated above, you should contact My Portugal Real Estate via email at admin@myportugalrealestate.com.
    8.4. If you request the deletion of some or all of your personal data, some requested services may no longer be provided, and My Portugal Real Estate will retain only the personal data necessary to fulfill its legal obligations.

  5. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
    9.1. My Portugal Real Estate may use third parties for certain services, such as maintenance, technical support, marketing, invoicing, or payment management, who may have access to some personal data necessary for the contracted purposes.
    9.2. My Portugal Real Estate ensures that entities with access to data are credible and offer high protection guarantees; data is never transmitted beyond what is necessary for the provision of the contracted service, with My Portugal Real Estate remaining responsible for the personal data provided.
    9.3. My Portugal Real Estate may also transmit data to third parties within the scope of investigations, inquiries, and judicial and/or administrative proceedings, provided it is duly ordered by a court order.

  6. THIRD-PARTY WEBSITES.
    10.1. The WEBSITE may contain links to other websites which may collect and process your personal data; such processing is the exclusive responsibility of the owners of those websites.
    10.2. Examples of such third parties include Facebook, Instagram, Youtube, Whatsapp, and Linkedin via buttons present on the WEBSITE.

  7. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.
    11.1. Should data transfers occur to third countries outside the European Union, My Portugal Real Estate will comply with legal rules regarding the adequacy of the destination country and processing requirements.

  8. MINORS.
    12.1. The WEBSITE is not directed at minors under 16, and we request that they do not provide personal data through the WEBSITE, applications, or social media.

  9. SENSITIVE PERSONAL DATA.
    13.1. My Portugal Real Estate requests that you do not send or disclose any sensitive personal data (racial/ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic/biometric data, health data, or data concerning sexual life/orientation).
    13.2. If such data is sent, it will be immediately deleted.

  10. CHANGES TO THE PRIVACY POLICY.
    14.1. My Portugal Real Estate reserves the right to adjust or change this Privacy Policy at any time, with such changes being publicized.

  11. OUR CONTACT DETAILS.
    15.1. For any questions related to this Privacy Policy, please contact us in writing at admin@myportugalrealestate.com.

  12. COLLECTION OF PERSONAL DATA WITHIN REAL ESTATE BROKERAGE SERVICES

16.1 When providing real estate brokerage services with MY PT REAL ESTATE, LDA., tax ID 517566311, with registered office at Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede, hereinafter referred to as the Broker, within which personal data of which you are the holder must be collected and processed, you are informed of the following:

To fulfill duties and guarantee rights provided by law for real estate brokerage services, the Broker must collect information such as name, civil identification number, marital status, place of birth, nationality, address, and financial data (e.g., payslips/income statements). This information constitutes personal data benefiting from European and domestic legal protection.

  1. IDENTIFICATION OF THE CONTROLLER
    Name: MY PT REAL ESTATE, LDA.
    Address: Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede
    Email: info@myportugalrealestate.com
    Telephone: +351 936 155 715

  2. PERSONAL DATA COLLECTED
    Personal data collected may include:
    a) Identification data (full name, date of birth, nationality, marital status, spouse's name, ID number, tax number);
    b) Contact data (phone, fax, address, email);
    c) Banking data (IBAN, BIC, bank statements, debt and income statements);
    d) Tax data (IRS declarations, settlement notes, etc.);
    e) Salary data (payslips, employment status, or other proof of income);
    f) Housing documentation related to the acquisition (energy certificates, property records, registration certificates containing property address, tax value, areas, and owners' data).

  3. PURPOSE OF PROCESSING COLLECTED DATA
    Personal data is collected primarily for the provision of real estate brokerage services under the agreed contract (GDPR Article 6(1)(a), (b), and (c)). This may include transferring data to third parties (lawyers, solicitors, law firms, notary offices, registries, tax services, credit institutions, and/or interested third parties) to analyze the legal and financial status of the property and/or the client for closing the transaction or granting credit.
    By providing personal data for the brokerage contract, the Client accepts this processing. Disagreement may prevent the provision of services. Processing for unrelated purposes will require prior consent.

  4. RECIPIENTS OF PERSONAL DATA
    For contract execution, the Broker may transfer data to lawyers, solicitors, notary offices, registries, tax services, credit institutions, real estate consultants, or other brokerage firms and interested third parties for the strict purposes of the contract.

  5. DATA RETENTION PERIOD
    Data is stored for the minimum period necessary for the purposes of collection or as required by law.
    Specifically:
    a) Data for brokerage contracts is kept for 12 months after the end of the contractual relationship, or until 3 months after a final court decision in case of pending litigation.
    b) Data for the internal system is kept for 10 years or until consent is withdrawn.
    c) Data for marketing/disclosure is kept until consent is withdrawn.

  6. RIGHTS OF THE DATA SUBJECT
    Data subjects have the right to request access, rectification, erasure, or restriction of processing, as well as the right to object and the right to data portability.
    Where express consent was given, it may be withdrawn at any time via email, without affecting the lawfulness of processing based on consent before its withdrawal.
    To exercise these rights, contact the Broker in writing. If there are reasonable doubts regarding identity, additional information may be requested.
    Complaints may be filed with the National Data Protection Commission (CNPD) at     https://www.cnpd.pt/.

 

 

PRIVACY POLICY

In accordance with the General Data Protection Regulation

 

My Portugal Real Estate, with registered office at Junqueiro Rua de Luanda 696 C and Tax Identification Number 517566311, is the owner of the domain www.myportugalrealestate.com, where its WEBSITE is hosted.

My Portugal Real Estate IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS; THEREFORE, IT HAS DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED. WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

Our privacy policy complies with applicable Portuguese legislation, specifically Law No. 58/2019 of August 8 on Personal Data Protection, other applicable national laws, and the European General Data Protection Regulation 2016/679 of April 27 (GDPR). Data protection legislation is subject to revision, so we recommend that users regularly consult our privacy statement. For indicative purposes, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

  1. WHAT IS THIS POLICY ABOUT?
    1.1. This Privacy Policy explains how we collect and process the personal data necessary for the provision of services available through the WEBSITE.
    1.2. Examples of these services include subscribing to newsletters, contacting us, or sending your job application.
    1.3. The objective is for said services to be provided in an expeditious and seamless manner, describing the practices adopted for this purpose.

  2. WHAT IS PERSONAL DATA?
    2.1. Personal data is any information relating to a person that identifies them or makes them identifiable, regardless of the nature and support of the information, including the person's sound and image.
    2.2. Examples of personal data we collect include first name, last name, email, and telephone or mobile number.
    2.3. Identifiable refers to a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of their physical, physiological, mental, economic, cultural, or social identity.

  3. HOW WILL WE USE YOUR PERSONAL DATA?
    3.1. My Portugal Real Estate will use the personal data you provide for the following purposes:
    (a) To analyze and respond to your messages, customer support, and information requests;
    (b) To analyze and follow up on your application process to work with My Portugal Real Estate;
    (c) To send newsletters or other publications you have requested and/or that may be of interest to you;
    (d) For WEBSITE management operations;
    (e) To maintain a record of your contact details;
    (f) For commercial purposes, such as data analysis and audits;
    (g) For fraud prevention and information systems security;
    (h) For the adaptation, improvement, and modification of services, namely through the identification of usage trends or to determine the effectiveness of promotional campaigns.
    3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of My Portugal Real Estate and are carried out in accordance with applicable legislation and best practices.
    3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relationship with the purposes for which they were initially collected.

  4. WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?
    4.1. The personal data processed by My Portugal Real Estate has specific legal grounds depending on the intended purposes.
    4.2. In the following table, you can see the grounds corresponding to the purposes identified above:

PURPOSE | LEGAL BASIS | DATA COLLECTED

To analyze and respond to messages, support, and info requests | Consent for this purpose | Name, phone, email

To send newsletters or publications requested/of interest | Consent for this specific purpose | Email

Website management operations | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Commercial purposes, data analysis, audits | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

Fraud prevention and system security | Legitimate interests of My Portugal Real Estate | IP address

Service adaptation, improvement, and modification | Consent for specific purpose (cookies); Legitimate interests of My Portugal Real Estate | Cookies, IP address

  1. HOW DO WE COLLECT YOUR PERSONAL DATA?
    5.1. We collect your personal data through forms on the WEBSITE, as well as through the WEBSITE's communication with your device and email messages you send us.
    5.2. Your personal data is collected via your device as follows:
    (a) Through your contact request;
    (b) Through application submission;
    (c) Through newsletter subscription;
    (d) Through your browser;
    (e) Through cookies;
    (f) IP address.
    5.3. My Portugal Real Estate commits to processing your data lawfully and in accordance with the law.
    5.4. My Portugal Real Estate will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy.
    5.5. My Portugal Real Estate services are not directed at minors, and personal data of minors is not intentionally processed.

  2. WHAT ARE COOKIES?
    6.1. Cookies are small information files that help identify your browser and can store information such as User settings and preferences.
    6.2. My Portugal Real Estate will store cookies on your device to personalize and facilitate navigation, as well as for troubleshooting, statistics, quality assurance, and system security monitoring.
    6.3. Except for cookies strictly necessary for website performance, the storage of other cookies will always depend on User acceptance and consent, which may be withdrawn at any time through browser tools.
    6.4. To learn more about the cookies we use, please consult our Cookies Policy.

  3. HOW DO WE PROTECT YOUR PERSONAL DATA?
    7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures ensuring    l Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.cl Estate, com sede Junqueiro Rua de Luanda 696 C e NIPC 517566311 é a proprietária do domínio www.myportugalrealestate.c that only Employees who must access the data have access, according to established rules.
    7.2. To protect your personal data, we only use data center providers offering adequate and documented security measures, specifically guarantees that your personal data is stored on servers maintained in controlled environments with limited access.
    7.3. Personal data is kept on secure servers at PORTUGAL TELECOM DATA CENTER, S.A, with Tax ID 510.030.785, which offers security guarantees adequate for protecting personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, and any other form of unlawful processing.
    7.4. When browsing the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS).
    7.5. Although we take precautions we deem appropriate to protect the personal data provided and collected, one must be aware that no security system is impenetrable.

  4. HOW YOU CAN EXERCISE YOUR RIGHTS:
    8.1. Legislation grants you the right to request the exercise of the following rights:
    (a) Access: the right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, the right to access your personal data;
    (b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
    (c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
    (d) Restriction of processing: the right to obtain restriction of processing if one of the situations listed in the legislation applies;
    (e) Objection: the right to object at any time to the processing of personal data concerning you;
    (f) Portability: the right to receive personal data concerning you in a structured, commonly used, and machine-readable format.
    8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).
    8.3. To exercise the rights indicated above, you should contact My Portugal Real Estate via email at admin@myportugalrealestate.com.
    8.4. If you request the deletion of some or all of your personal data, some requested services may no longer be provided, and My Portugal Real Estate will retain only the personal data necessary to fulfill its legal obligations.

  5. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
    9.1. My Portugal Real Estate may use third parties for certain services, such as maintenance, technical support, marketing, invoicing, or payment management, who may have access to some personal data necessary for the contracted purposes.
    9.2. My Portugal Real Estate ensures that entities with access to data are credible and offer high protection guarantees; data is never transmitted beyond what is necessary for the provision of the contracted service, with My Portugal Real Estate remaining responsible for the personal data provided.
    9.3. My Portugal Real Estate may also transmit data to third parties within the scope of investigations, inquiries, and judicial and/or administrative proceedings, provided it is duly ordered by a court order.

  6. THIRD-PARTY WEBSITES.
    10.1. The WEBSITE may contain links to other websites which may collect and process your personal data; such processing is the exclusive responsibility of the owners of those websites.
    10.2. Examples of such third parties include Facebook, Instagram, Youtube, Whatsapp, and Linkedin via buttons present on the WEBSITE.

  7. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.
    11.1. Should data transfers occur to third countries outside the European Union, My Portugal Real Estate will comply with legal rules regarding the adequacy of the destination country and processing requirements.

  8. MINORS.
    12.1. The WEBSITE is not directed at minors under 16, and we request that they do not provide personal data through the WEBSITE, applications, or social media.

  9. SENSITIVE PERSONAL DATA.
    13.1. My Portugal Real Estate requests that you do not send or disclose any sensitive personal data (racial/ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic/biometric data, health data, or data concerning sexual life/orientation).
    13.2. If such data is sent, it will be immediately deleted.

  10. CHANGES TO THE PRIVACY POLICY.
    14.1. My Portugal Real Estate reserves the right to adjust or change this Privacy Policy at any time, with such changes being publicized.

  11. OUR CONTACT DETAILS.
    15.1. For any questions related to this Privacy Policy, please contact us in writing at admin@myportugalrealestate.com.

  12. COLLECTION OF PERSONAL DATA WITHIN REAL ESTATE BROKERAGE SERVICES

16.1 When providing real estate brokerage services with MY PT REAL ESTATE, LDA., tax ID 517566311, with registered office at Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede, hereinafter referred to as the Broker, within which personal data of which you are the holder must be collected and processed, you are informed of the following:

To fulfill duties and guarantee rights provided by law for real estate brokerage services, the Broker must collect information such as name, civil identification number, marital status, place of birth, nationality, address, and financial data (e.g., payslips/income statements). This information constitutes personal data benefiting from European and domestic legal protection.

  1. IDENTIFICATION OF THE CONTROLLER
    Name: MY PT REAL ESTATE, LDA.
    Address: Rua de Luanda, no. 18, LJ 696-C, 2775 234 Parede
    Email: info@myportugalrealestate.com
    Telephone: +351 936 155 715

  2. PERSONAL DATA COLLECTED
    Personal data collected may include:
    a) Identification data (full name, date of birth, nationality, marital status, spouse's name, ID number, tax number);
    b) Contact data (phone, fax, address, email);
    c) Banking data (IBAN, BIC, bank statements, debt and income statements);
    d) Tax data (IRS declarations, settlement notes, etc.);
    e) Salary data (payslips, employment status, or other proof of income);
    f) Housing documentation related to the acquisition (energy certificates, property records, registration certificates containing property address, tax value, areas, and owners' data).

  3. PURPOSE OF PROCESSING COLLECTED DATA
    Personal data is collected primarily for the provision of real estate brokerage services under the agreed contract (GDPR Article 6(1)(a), (b), and (c)). This may include transferring data to third parties (lawyers, solicitors, law firms, notary offices, registries, tax services, credit institutions, and/or interested third parties) to analyze the legal and financial status of the property and/or the client for closing the transaction or granting credit.
    By providing personal data for the brokerage contract, the Client accepts this processing. Disagreement may prevent the provision of services. Processing for unrelated purposes will require prior consent.

  4. RECIPIENTS OF PERSONAL DATA
    For contract execution, the Broker may transfer data to lawyers, solicitors, notary offices, registries, tax services, credit institutions, real estate consultants, or other brokerage firms and interested third parties for the strict purposes of the contract.

  5. DATA RETENTION PERIOD
    Data is stored for the minimum period necessary for the purposes of collection or as required by law.
    Specifically:
    a) Data for brokerage contracts is kept for 12 months after the end of the contractual relationship, or until 3 months after a final court decision in case of pending litigation.
    b) Data for the internal system is kept for 10 years or until consent is withdrawn.
    c) Data for marketing/disclosure is kept until consent is withdrawn.

  6. RIGHTS OF THE DATA SUBJECT
    Data subjects have the right to request access, rectification, erasure, or restriction of processing, as well as the right to object and the right to data portability.
    Where express consent was given, it may be withdrawn at any time via email, without affecting the lawfulness of processing based on consent before its withdrawal.
    To exercise these rights, contact the Broker in writing. If there are reasonable doubts regarding identity, additional information may be requested.
    Complaints may be filed with the National Data Protection Commission (CNPD) at     https://www.cnpd.pt/.

 

 

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